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Online Banking Help
Browser Requirements

Our Banking System Upgrade is complete! Your login information to access online banking has now changed. To login:

  • Enter your PAN (Personal Access Number), which is your 19-digit debit card number in the Login ID box. If you do not have a debit card, you will have received a 16-digit Login ID in the mail.
  • Enter your new, temporary Personal Access Code (PAC) in the Access Code (PAC) box.
  • Once you have accepted the Direct Services Agreement (DSA), you will be prompted to set up a new strong password. The requirements for creating a strong password are:
    • No fewer than 8 and no more than 30 characters that includes an uppercase letter, a lowercase letter, and a number
    • We recommend your password include a special character. The accepted special characters are: @ # $ - ! |

It is important to keep your password confidential at all times.

Please login using your Login ID and Personal Access Code (PAC).

Add a Memorized Account

If you require assistance or support please contact us at 204-594-4063 or email us at support@crosstowncivic.mb.ca and provide your name and a phone number to reach you.