Contact Us

Our Member Service Team is available during the following times:

Monday8:00am to 6:00pm
Tuesday8:00am to 6:00pm
Wednesday8:00am to 6:00pm
Thursday8:00am to 6:30pm
Friday8:00am to 6:30pm
Saturday9:00am to 3:00pm

1-888-767-9535

Help

This page allows you to create your sender profile for sending Interac e-Transfer®s. These are transfers that can be sent using the email address or Canadian mobile phone number of the person you wish to send the funds to.

Email

Enter the email address, in the format [email protected].

Mobile Phone Number

Enter the mobile phone number in the format 604 223 123.

Receive Notices By

Indicate if you would like to receive notifications about transfers (e.g. when the contact accepts or declines your transfer) by email, mobile phone, or both.

Small Business Users

The Interac e-Transfer® Profile is not shared among all small business users. Each small business owner can manage only their own Interac e-Transfer® Profile. Delegates are not permitted to manage their business owner's Interac e-Transfer® Profile.