Your customer number and personal access code (PAC) must be numerical, and we recommended you select a PAC that is between 5 and 7 digits in length. For password resets or technical support, please contact your local branch during regular business hours.
For 24 hour technical support and help with navigating online banking, please call 1-866-843-3917 toll free.
To report a lost or stolen debit card, please call 1-888-424-3131 toll free.
Learn more about increased authentication.Security:
Canadian Western Bank and its subsidiaries do not send unsolicited e-mails requesting personal or any other confidential information. Tips on how to avoid being a victim are provided under the Security section of this site.